SG SAFEEVENT AMBASSADOR SPOTLIGHT
In this week’s #SGSafeEventAmbassador spotlight, we speak to Jessie Lim, the Director of Conference Services & Sustainability from Fairmont Singapore & Swissôtel The Stamford as she shares the journey in becoming a certified SGSafeEventAmbassador and how it will help the event industry provide a sense of assurance.
1. Tell us a little bit about what you do
I oversee both the Conference Services & Sustainability teams in Fairmont Singapore & Swissôtel The Stamford, which includes the massive Raffles City Convention Centre (RCCC). With over 108,000 square feet of flexible event space in the city centre, RCCC offers 34 meeting rooms and ballrooms, and our experienced team works closely with event organisers and couples to deliver diverse memorable event experiences.
2. What inspired you to become a SG SafeEvent Ambassador
I’d say it stems from both a professional responsibility and personal passion. I wanted to play a part to support the resumption of MICE events by equipping myself with the necessary knowledge and application of the SG SafeEvent Standard. With this, it will enable me in my role to implement best practices at RCCC to ensure compliance and guests’ safety and wellbeing. All our colleagues in the Events and Banquet teams are in the process of being certified SG SafeEvent Ambassadors as well.
3. What are the key learnings and skills you picked up from the course and how will it benefit you in your work?
The course provided a good grounding on the technical aspects in terms of the event Safe Measures that are essential for compliance to importantly ensure the safety and well-being of all participants and colleagues. Additionally, I picked up some tips on persuasive and effective communication to better advise, guide and assist our guests. This is especially important to optimise event experiences in the new norm, given that everyone has been subjected to COVID fatigue in one way or another after more than 20 months.
4. Why would you encourage others to be a SG SafeEvent Ambassador?
It is important for business continuity and the economy at large to implement safe practices and provide the assurance and peace-of-mind to our MICE participants, not only locals but overseas delegates. This will help MICE businesses to be better equipped and prepared as we progressively resume large-scale MICE events in Singapore. As more get certified to become SG SafeEvent Ambassadors, this will certainly guide and bolster the industry as a whole in implementing safe business events to bring confidence back to our visitors, our clients and their guests, as well as the local community.