COURSES
SG SAFEEVENTS
AMBASSADOR
OVERVIEW
WHO
SHOULD
ATTEND
This course is designed to operationalise the Event Industry Resilience Roadmap (IRR) by the Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS) with the support of the Singapore Tourism Board (STB) and Enterprise Singapore. It aims to provide training and certification for not only MICE industry members but also the general public in the area of SG SafeEvent Standards.
Anyone who is interested to be a SG
SafeEvents Ambassador.
WHAT
YOU’LL
LEARN
At the end of this session, participants will be able to perform
duties of a SafeEvents Ambassador that include:
• Able to identify the SG SafeEvent Standards and other Safe
Management Measures (SMM) requirements for MICE and Events
• Able to recognise the roles and responsibilities of SG SafeEvents
Ambassador (SEA)
• Able to advise the range of safety measures at various stages as
well as adapt and apply the best practices
• Able to communicate to the key stakeholders in order to adhere
the SG SafeEvent measures
This section focuses on building communication and soft skills so
that the SG SafeEvents Ambassadors will be equipped to practise
service excellence. Through this programme they will be able to:
• Consciously practise world class service standards
• Apply vision with presence, a skill which will enable the SG
SafeEvents Ambassadors to be helpful, proactive and take a
flexible approach in attendees handling
• Practise diplomacy by using service-focused language which will
enable the SG SafeEvents Ambassadors to enjoy an ability to
influence attendees easily
• Maintain positive emotions and manage stressful states
