EVENT INDUSTRY
RESILIENCE
ROADMAP
SG SAFEEVENTS AMBASSADOR
The pandemic has changed the way we live, work and play – among the hardest hit is the global Meetings, Incentives, Conventions, Exhibitions (MICE) and Events industry. To guide the industry in implementing safe business events, the Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS), Singapore Tourism Board (STB) and Enterprise Singapore (ESG) have come together to formulate the Event Industry Resilience Roadmap (IRR). IRR sets out the SG SafeEvent
Standards that is to be applied to the events organised in Singapore.
Collaborating with NTUC LearningHub, the SG SafeEvents Training Programme is a one-day programme that is split into two sessions on the same day to facilitate better understanding of the curriculum. It is designed to equip MICE and Events ambassadors with the necessary knowledge and application of the SG SafeEvent Standard to ensure guests’ safety, compliance and wellbeing.
A public register of SG SafeEvent Ambassadors will be set up enabling industry members and anyone organizing business events to make an informed decision when appointing or recruiting SG SafeEvent Ambassadors.
The programme is for anyone who wishes to be a SG SafeEvent
Ambassador.
Partnered with
ENGAGE AN
SG SAFEEVENT
AMBASSADOR TODAY
To organise an event in the New
Normal, you will need the service of
trained and qualified SG SafeEvents
Ambassadors. Through this course, we
have gathered a list of SG SafeEvents
Ambassadors for your engagement.
WHO
SHOULD
ATTEND
Anyone who is interested to be a
SG SafeEvents Ambassador
COURSE
DURATION
8.5 hr(s)
MODE OF
ASSESSMENT
Short Answer Questions
COURSE
OBJECTIVES
This session of the programme aims to equip SG SafeEvent
Ambassadors with Safe Management Measures knowledge that is
vital to performing the duties of a SafeEvent Ambassador. At the
end of this section, participants will be able to:
• Identify the SG SafeEvent Standards and other Safe
Management Measures (SMM) requirements for MICE and Events
• Recognise the roles and responsibilities of SG SafeEvents
Ambassador (SEA)
• Advise the range of safety measures at various stages as
well as adapt and apply the best practices
• Communicate to the key stakeholders in order to adhere
the SG SafeEvent measures
This session focuses on building communication and soft skills so
that the SG SafeEvent Ambassadors will be equipped with service
excellence skills while executing the Safe Management Measures.
At the end of this section, participants will be able to:
• Consciously practise world class service standards
• Apply vision with presence, a skill which will enable the SG
SafeEvents Ambassadors to be helpful, proactive and take a
flexible approach in attendees handling
• Practise diplomacy by using service-focused language which will
enable the SG SafeEvents Ambassadors to enjoy an ability to
influence attendees easily
• Maintain positive emotions and manage stressful states
